Fraquane Cookie Policy

Version effective as of August 10, 2026
Last updated: August 10, 2026

Preamble — Clear and Respected Choices

This Cookie Policy explains how Fraquane SAS and authorized providers use cookies and similar technologies within the Fraquane ecosystem.

It applies in particular to the ps.fr portal, the shop.ps.fr store, the account.ps.fr customer area, and other domains operated by Fraquane that provide access to its environments, pages, collections, or services.

Fraquane wants each User to understand the trackers used, freely accept or refuse those that are not essential, and change their choices at any time. This Policy complements the Privacy Policy.

Article 1 — Data Controller

The entity responsible for the operations described in this Policy is:

Fraquane SAS, a simplified joint-stock company with a capital of €500, registered with the Toulouse Trade and Companies Register under number 794 817 296, SIRET 794 817 296 00013, intra-community VAT number FR34794817296, with its headquarters located at 171 Rue des Fontaines, 31300 Toulouse, France.

Contact: support@ps.fr.

Some providers may act as independent controllers or joint controllers for their own purposes. Their identity and information are accessible in the preference manager or in their respective policy when required by law.

Article 2 — What is a Cookie?

A cookie is a small file or information stored or read on a device when accessing a digital service. It can allow the recognition of a browser, maintain a session, preserve a cart, remember a choice, or measure interaction.

The word “cookie” is used in this Policy in a broad sense and includes technologies serving a similar purpose, except where a distinction is useful.

Article 3 — Relevant Technologies

Relevant technologies may include: HTTP cookies, local or session storage, device identifiers, pixels, web beacons, scripts, development kits, measurement links, advertising identifiers, and techniques to access information stored on the device.

A tracker may be internal to the domain visited or provided by a third party. This technical distinction alone does not determine whether consent is required: the actual purpose and conditions of use are decisive.

Article 4 — Legal Framework

The use of trackers is specifically governed by Article 82 of the French Data Protection Act, the 2002/58/EC directive known as "ePrivacy," and, when personal data is processed, by the Règlement (UE) 2016/679 — RGPD.

Except in cases of legal exemption, writing or reading a tracker requires prior information and free, specific, informed, and unequivocal consent.

Article 5 — Principles applied by Fraquane

Fraquane applies the following principles:

• no tracker subject to consent before a positive choice;
• no consent inferred from silence, continued navigation, or a pre-checked box;
• the possibility to refuse everything as easily as accepting everything;
• choice by purpose when several distinct objectives exist;
• withdrawal of consent as simple as its expression;
• proof and respect of the choice communicated to the relevant tools;
• information accessible on purposes, partners, and durations.

Article 6 — Strictly necessary trackers

Trackers strictly necessary for the requested service or the transmission of a communication can be used without consent. They serve in particular to:

• preserve the shopping cart and enable checkout;
• maintain a session and authenticate an account;
• secure forms, payments, and access;
• distribute load and ensure availability;
• remember a choice of language, country, or expected interface;
• record consent preferences;
• detect essential technical errors.

They must not be reused for advertising or non-essential purposes without appropriate consent.

Article 7 — Consent for non-essential trackers

Non-exempt measurement trackers, advanced personalization, advertising, social networks, or other optional functions are blocked until your consent is given when required.

The banner presents the purposes in a comprehensible manner. The User can accept all, refuse all, or customize their choices without facing misleading pressure or disproportionate consequences on essential services.

Article 8 — Refusing must be as simple as accepting

The "Refuse All" button or mechanism must be presented at the same level as "Accept All," with comparable visibility and number of actions.

A refusal must not lead to asking for consent on every page. The essential service remains available, except when an optional feature cannot technically function without the expressly requested tracker.

Article 9 — Personalize your choices

The preferences manager allows, depending on the active configuration, to separately enable or disable the following categories: necessary, preferences, analytics, marketing, and other categories that may be identified.

Necessary trackers remain active only for their exempted purposes. Other categories are activated only after a positive choice when required by law.

Article 10 — Withdraw or modify your consent

You can change your choice at any time from the permanent cookie preferences management link available on the site, typically in the footer or privacy interface.

Withdrawal takes effect for the future. It does not cancel the lawfulness of operations already carried out, but prevents new non-essential reads or writes that fall under the withdrawn consent. Trackers already present are deleted, disabled, or rendered inoperative to the extent technically possible.

Article 11 — Duration of choice retention

Fraquane aims to remember acceptance or refusal for a period of six months, in accordance with the recommendation of CNIL, except in particular contexts justifying a different duration.

Upon expiration, a new choice may be requested. A new anticipatory request may also be necessary if purposes or partners change substantially or if the recorded choice is no longer technically available.

Article 12 — Cart and order cookies

Necessary trackers remember added products, quantities, variants, order steps, and information essential for billing or checkout.

Without them, the cart or purchase may not function. They must not be used for personalized advertising without a separate legal basis.

Article 13 — Authentication and customer area

Trackers may maintain the connection, secure authentication, limit automated access, and enable the functions requested in account.ps.fr or associated areas.

They are generally necessary. Their duration is limited to the session or the period justified by the "stay connected" function when it is chosen and secured.

Article 14 — Security and fraud prevention

Technical identifiers can help detect robots, abuse, access attempts, abnormal payments, account takeovers, and attacks.

When they are strictly necessary for the security of the requested service, these trackers may be exempt from consent. They remain subject to a proportional duration, limited access, and data protection rules.

Article 15 — Language, country, and currency preferences

The Fraquane ecosystem can remember the language, country, currency, or display preferences in order to provide a consistent experience across pages and domains.

When this personalization is intrinsic and expected, the tracker may be necessary. Broader personalization, including commercial or behavioral, is handled separately and subject to consent when required.

Article 16 — Audience Measurement

Analytics trackers make it possible to understand visits, paths, performance, errors, traffic sources, and interactions in order to improve the service.

They are subject to consent unless a solution strictly meets all the conditions of an exemption: purpose limited to service measurement for the sole publisher, minimized data, no global tracking, limited duration, and other applicable safeguards.

The User remains informed of exempted measurements and may have a mechanism to object when required.

Article 17 — Duration of Measurement Trackers

The lifespan of a measurement tracker must be limited to what is necessary. When a consent exemption is invoked for audience measurement, a duration of thirteen months constitutes a relevant benchmark according to CNIL and should not be automatically extended with each visit.

The collected information is kept for a duration proportionate to the analysis, then deleted or anonymized.

Article 18 — Content Personalization

With your consent when necessary, trackers can adapt recommendations, the order of products, content, or features according to observed interactions.

Refusal does not prevent access to the catalog; it may simply reduce personalization. Expressly requested preferences, such as language, remain separate from behavioral personalization.

Article 19 — Advertising and Attribution

With consent, advertising trackers can measure a campaign, attribute a visit or an order, limit repetition, create audiences, or adapt ads.

They can associate browsing events with online identifiers. Fraquane only allows their activation after the required choice and ensures that the consent or refusal signal is transmitted to the configured tools.

Article 20 — Social Networks and Embedded Content

A button, video player, post, or social module may allow a third-party platform to read or place trackers, sometimes even without interaction if the content is loaded immediately.

When these trackers are not necessary, third-party content is blocked or subject to consent before loading. The User may be asked to accept the corresponding category to display the functionality.

Article 21 — Pixels in Emails

An email may contain a pixel allowing to know whether it has been opened or if a link has been used. Pixels associated with a commercial communication require consent or a valid legal basis according to the context and applicable regulations.

Strictly operational communications remain limited to providing the requested service. Fraquane must distinguish measures that are necessary from those used for promotional purposes.

Article 22 — Shopify and its Infrastructure

The store uses Shopify, which sets or reads trackers necessary for the operation of the store, cart, order, account, security, and management of privacy choices.

Depending on the enabled functions, Shopify may also provide analysis, marketing, or personalization tools subject to privacy settings and applicable consent. The categories and partners displayed by the active manager must reflect the actual configuration.

Article 23 — Shopify Applications

Installed applications may add scripts, pixels, or cookies for search, reviews, wishlist, parcel tracking, support, translations, advertising, analysis, or other functions.

Before activation, Fraquane must verify their purpose, role, recipients, duration, and behavior before consent. A removed application must also be controlled to remove scripts or tags that have become unnecessary.

Article 24 — Payments and Risk Prevention

Payment providers may use trackers indispensable for securing, strong authentication, preventing fraud, and executing payment.

Their use may fall under their own obligations and policies. An optional or advertising tracker from the provider remains subject to the applicable consent rules.

Article 25 — Customer Service, Chat, and Support

Chat or support tools may use trackers to maintain the conversation, recognize the session, retain a request, and ensure service availability.

The part strictly necessary for requested support may be exempt. Additional analysis or profiling functions are separate and subject to the required choice.

Article 26 — Delivery Tracking and Optional Protections

Tracking, carrier, shipping protection, or warranty modules may require trackers to display a status or enable a specifically requested declaration.

When the third-party module adds a measurement or an advertisement that is not essential, its loading is conditioned on the corresponding consent.

Article 27 — Multiple Domains in the Ecosystem

Fraquane operates several domains providing access to its universes. A choice of language, session, or privacy settings may need to be propagated to avoid repeated requests and to maintain the expected experience.

This propagation must be limited to the Fraquane network, secured, and compliant with restrictions applicable to cross-domain cookies. An independent third-party domain does not automatically receive the choice without a legal mechanism and appropriate information.

Article 28 — First-party and Third-party Cookies

A first-party cookie is associated with the visited domain. A third-party cookie is associated with another domain or provider. Both may be necessary or optional depending on their purpose.

Fraquane therefore does not automatically classify a cookie as acceptable or prohibited based solely on its domain. Each tracker must be evaluated according to its purpose, necessity, duration, accessible data, and recipients.

Article 29 — Cookie Lifetime

The duration varies according to the purpose:

• session cookies: until the session is closed or ends;
• cart and order: the duration needed for the journey and its reasonable resumption;
• authentication: session or chosen duration to stay logged in;
• consent preference: usually six months;
• analytics: configured and proportionate duration, with a reference of thirteen months for certain exempted audience trackers;
• advertising and personalization: duration announced in the manager, not exceeding what is necessary.

The exact duration of each active tracker must be accessible in the inventory or preference manager and checked during audits.

Article 30 — Data Collected by Trackers

Depending on their purpose, trackers may process: random identifier, IP address, date and time, domain, pages, products viewed, cart events, source of visit, browser, device, language, approximate country, consent choice, login status, and conversion events.

Fraquane does not intentionally use cookies to store a plain text password, a bank cryptogram, or sensitive categories without necessity and proper safeguards.

Article 31 — Recipients and International Transfers

Information may be accessible to Fraquane, Shopify, and authorized providers according to the accepted category. Some processing may take place outside the European Economic Area.

Transfers of personal data are then governed by an adequacy decision, standard contractual clauses, binding corporate rules, or another authorized mechanism, with additional measures when necessary.

Article 32 — Browser and device settings

The browser often allows viewing, deleting, or blocking cookies. The device may also provide settings to limit advertising identifiers or tracking.

These settings complement the Fraquane manager but do not always replace consent by purpose. Overall blocking of necessary trackers may prevent the cart, login, preference saving, or payment.

Article 33 — Browser privacy signals

Some browsers or extensions send signals such as Global Privacy Control or "Do Not Track." Their recognition depends on the applicable legal framework and the technical capabilities of the tools used.

When Fraquane is legally required to honor a valid signal, it treats it as an objection or refusal for the relevant purposes. The preferences manager remains the main way to view and modify available choices.

Article 34 — Minors

Fraquane does not seek to use advertising trackers to specifically profile young children. Sales services are not directly intended for them.

When parental consent is required by applicable regulations, the concerned trackers must not be activated without the appropriate mechanism.

Article 35 — Security and privacy

Fraquane implements measures to limit access to data from trackers, secure their transmission, manage providers, and reduce retention periods.

No technology guarantees absolute security. Any suspicious incident related to privacy choices can be reported to support@ps.fr.

Article 36 — Your data rights

When trackers process personal data, you can exercise the rights provided by the Privacy Policy: access, rectification, deletion, limitation, objection, withdrawal of consent, and, when conditions are met, portability.

Requests can be sent to support@ps.fr or by mail to Fraquane SAS, 171 Rue des Fontaines, 31300 Toulouse, France. You can also submit a complaint to the CNIL — www.cnil.fr.

Article 37 — Evolution of trackers

Trackers can evolve during an update of Shopify, the theme, an application, a payment method, an advertising tool, or a domain.

Fraquane must regularly scan its pages before and after consent, compare the results to the inventory, remove unknown trackers, and update this Policy when a significant change occurs.

Article 38 — Policy Update

The update date is displayed at the top of the page. A substantial change in purpose, partner, or consent mechanism may require new information and, if necessary, a new choice.

Archived versions may be retained for evidential purposes. The published version does not exempt Fraquane from keeping the banner and technical inventory up to date.

Article 39 — Languages and Reference Version

This Policy is offered in multiple languages to facilitate international access. Translations must faithfully reflect the French version.

Subject to the User's mandatory rights, the French version constitutes the reference version for interpretation. Any language unknown to the display system uses the English version and not the French version.

Article 40 — Contact

For any questions regarding cookies, preferences, or associated data:

Fraquane SAS — Cookies and Privacy
171 Rue des Fontaines
31300 Toulouse, France
support@ps.fr

Annex 1 — Indicative Inventory of Categories

This table describes the categories and not a fixed list of names. The technical inventory displayed in the preference manager must identify the trackers actually active, their provider, purpose, and duration.

Annex 2 — Shopify Technical Examples to Verify

Depending on the Shopify configuration and the installed applications, names such as cart, checkout, localization, _secure_session_id, _shopify_s, _shopify_y, or _tracking_consent may appear. This list is indicative: their presence, name, domain, duration, and classification may change.

Before publication and after each significant change, Fraquane must:

• scan the portal, the store, the account, the cart, and the payment;
• test before selection, after refusal, after general acceptance, and after custom selection;
• check the 20 languages and the relevant domains;
• confirm that each non-essential tracker remains blocked before consent;
• monitor the continuous operation of the withdrawal link;
• compare the results with Shopify Customer Privacy and the active applications;
• document the date of the check, the corrections, and the proof of consent.

A cookie name alone is not sufficient to determine its classification: the actual purpose and configuration must always be verified.